Shipping & Delivery

All orders placed before 11am will be dispatched that day, with any orders placed after this cut-off time dispatched the following business day.

Singapore Local Shipping

  • Free shipping is offered on orders above SGD$70.

  • We do our own deliveries and a flat rate delivery fee of SGD$5 is charged on orders below SGD$70.

  • We bring extra sizes along and if the size doesn't fit, we can do an exchange on the spot.

  • Appointment time will be communicated via Whatsapp after the order has been made, so please leave your contact details.

Singapore Same Day Delivery 

  • Same day delivery is offered on all orders placed before 11am.

  • Applies from Mondays to Sundays, including public holidays.

  • In the event of an overwhelming response, Pow Kapow reserves the rights to decline any express delivery request and propose the next available delivery date.

International Shipping (DHL Express)

  • All international orders are shipped with DHL Express.

  • Delivery time varies between  2 - 5 business days. Generally the closer you are to Singapore, the sooner you will receive your package.

  • Free international shipping is offered on orders above SGD$200.

  • For international orders below SGD$200, we have a flat rate delivery fee of SGD$30.

  • Tracking information of your order will be sent to your email once your shipment has been dispatched. Generally the closer you are to Singapore, the sooner you will receive your package!

Duties & Taxes

  • International orders are shipped with duties and taxes due upon delivery via our Standard Service.

  • International orders can incur duties and taxes. Duties and taxes are determined by the customs agency within the destination country. Although charges are not always incurred, assessment of duties and taxes will be based on the value of the order and the Tax-free threshold, if it exists, for goods imported into the destination country. Payment of any duties and taxes is the responsibility of the recipient, and these fees are collected at the time of delivery. More information can be obtained by contacting your local customs office.

  • For additional information or for answers to your questions, you may Whatsapp us at +65 8822 2043 or drop us an email at cs@powkapow.com